Policies

Terms & Conditions

Rates are based for 2-person occupancy on 1 bedroom cabins and 4 person occupancy for 2 bedroom cabins. Additional persons per cabin will 20.00/person.
Children 5 & under stay free with parent.

Check-in is between 3:00PM-8:00PM. Any check-ins after 8:00pm must be approved and will be subject to a $20.00/hour additional fee. The fee is to cover staff that must stay and wait for your arrival.  Check-out: 10:00 am.

Payment Policy

Credit cards or checks are accepted for reservation deposits. Checks must be made out to HERO’S HIDEAWAY. Credit card numbers will be held and not charged until customer check in. Cash and credit cards will be accepted for final payments.

Cancellation Policy

Cancellations must be done 48 hours prior to the start of your stay for 100% refund. Any reservations cancelled less than 48 hours could be charged a single night rate. All cancellations will be charged a 25.00 processing fee.

Pet Policy

As of July, 2021 we are no longer Pet friendly. Sorry for any inconvenience this may cause. We are grandfathering in a few guests’ dogs that have stayed with us in the past.  Please call with any questions. 802-372-6933

Smoking

Smoking is allowed on the grounds but is prohibited in all cabins, porches, and main lodge. Please pick up your butts!

Beach policy

All guests have the use of our private beach. We do ask that children under 12 be accompanied by an adult. Unattended children will be sold to the circus. There is no diving from the dock and swim platform. We also ask that guests respect the beauty of our lakefront.

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